Booking a PA System for Your Event

Placing an order to hire from us commits you to paying us, and commits us to providing what you pay us for.

What we provide is usually a specific combination of hired PA equipment and services, subject to a number of terms and conditions. For that reason we will not generally accept a booking until you have received a written quotation and agreed to it. This will set out:

• What we will be providing;

• When and where it will be provided;

• How much you will pay;

• The extent and limits of our liability to you;

• The extent and limits of your liability to us.

Have a look at our example written quotation if you would like an idea of what you will receive before you hire a PA system from us.

If you would like to place an order but have not received a written quotation, please contact us. In planning any event there are usually details that are more easily resolved through discussion, so please give us a call if you would like to receive a full quotation as soon as possible. If you would prefer to request a quotation by email, we will need to know:

• Who you are (or who will be hiring from us if it is not you);

• Your (or the hirer's) full postal address and phone number;

• What PA system or equipment you would like to hire;

• When you would like to collect it, or have it delivered;

• When you will return it, or would like it to be collected;

• The full delivery/collection address (if delivery or collection is required);

• Any other relevant information*.

If you have already received a written quotation from us you can place an order by:

• Reply to the email or letter our quotation came with;

• Giving us a call.

We usually require full payment before PA equipment or crew leave here, but do not usually require any payment immediately unless we receive an order for hire at short notice (less than a week before the event).

*Relevant information is anything that would affect delivery, installation, use or collection of our equipment. As well as letting us know as much as you can about your event (we can't otherwise be sure what we supply will do what you want and be ready by the time you need it) you have a duty to tell us if:

- vehicle access and loading or unloading is difficult, limited, or impossible within a short distance (less than 10 metres) of the venue entrance;

- equipment cannot be wheeled over a hard, even and level surface from vehicle to set-up position;

- delivery, set-up or collection times are limited (you should allow at least an hour for us to get in and set up, and at least an hour for us to dismantle and get out. If in doubt, ASK);

- there is any risk to us or our equipment we would not reasonably expect if you did not warn us;

- you intend to use our equipment for a special and/or unusual purpose;

- we need to provide additional documents (e.g. a risk assessment, or copies of our insurance or equipment test certificates), either with the quotation or at the venue;

- there are any other circumstances that might affect our provision of the services you would like us to provide.

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