Astralsound Legal Documents and References

Terms & Conditions

Specific terms will apply to any agreement you make with us. For general terms and conditions please use the following links:


Our public and employers' liability insurance is provided by Hiscox Insurance Company Limited.

As a current and long-standing member of the Musicians' Union, Tony Lloyd has separate individual public liability cover.


Debit and credit card payments are handled through our Payment Card Industry Data Security Standard (PCI DSS) Worldpay merchant account.

Please call us if you would like to make a payment by credit or debit card, or to request bank account details for online or other direct transfers.

Payments by Cheque or banker's draft should be made payable to Astralsound.

Trade & Professional

Astralsound is a registered trade mark in classes 9, 35 and 41.

We are long-standing members of the Federation of Small Businesses.

Health & Safety

We are committed to maintaining safe working practices (following HSE guidelines), in a well-managed working environment.

Dispute Resolution

We aim - and have so far managed - to avoid disputes through maintaining high standards in our products and services, and through taking care to ensure that what we supply will fully satisfy your particular requirements.

However, if you do have a problem with any service or product that we have supplied to you and feel that you cannot resolve it by dealing with us directly, you may wish to consider using an Alternative Dispute Resolution (ADR) service from an ADR approved organisation (contact Citizens Advice for details), or (if you have completed a transaction on-line) from the EU Online Dispute Resolution service.

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